Design for Repair

We turn hands-on repair experience into actionable design improvements that create repair ready products — easier to fix and longer-lasting. Repairable design isn’t just sustainable — it’s a financial advantage that reduces warranty claims, replacement costs, and waste while boosting customer loyalty.

Why Design For Repair

Repair Is Climate Infrastructure

Every product we repair teaches us how to build it better. We help brands turn those lessons into design decisions that reduce waste, extend product life, and keep garments in use — turning repair from maintenance into a powerful opportunity to cut warranty costs, boost sustainability metrics, and strengthen customer loyalty.

Design Teams

With insights from thousands of real repairs, we help teams refine patterns, reduce failure points, and integrate construction details that allow future repairs to be clean, strong, and cost-effective — without compromising performance or aesthetics.

Commercialization

Commercialization teams bridge design and production — and play a critical role in whether repairability actually makes it into the final product. We support commercialization by identifying where repair-friendly features can be built into manufacturing processes, validating cost-to-repair impacts, and ensuring new design improvements scale reliably in production.

Customer Service Teams

Customer service teams are on the front lines of product issues — and often the first to know where products fail. We help these teams translate customer feedback into actionable design insights while giving them clearer guidance on repair pathways for existing products.

What You'll Gain

  • Actionable insights into product repairability and durability 
  • Recommendations for improving repairability in current and future designs 
  • Collaborative alignment across your design, commercialization, and customer service teams 
  • Roadmaps and next steps for integrating repair into your product ecosystem and sustainability goals 
  • Optional follow-up consultations to review new features, updated designs, or ongoing repair initiatives 

How We Work with Brand Partners and Designers

Hands-on collaboration directly with brands and designers to make repair a vital part of the product ecosystem.

Discovery Call (30 minutes)

A quick, interactive introduction to Design for Repair — perfect for teams curious about how designing for repair can have big impacts, including lower warranty costs, faster turnaround times, with durable, beautiful outcomes.

Design Lab (3 hours)

A focused, brand-specific session to analyze one of your products, identify repair challenges, and reveal practical design strategies that make repairs easier and faster— extending product life, reducing costs, and supporting circularity.

Deep-Dive Workshops (2-3 days)

Join us for a two- to three-day onsite workshop in Bend, Oregon, where your team and ours dive hands-on into your product mix — from technical outerwear to tents, packs, and sleeping bags. Using real-world repair insights and industry-wide failure points, we uncover actionable strategies that make products easier to repair, longer-lasting, and more sustainable, with design recommendations your teams can implement right away.

Let’s Design for Repair Together

Whether you’re ready for a full workshop or just want to explore the possibilities, we’d love to start the conversation.

Contact Us