Reviews

A lot of folks love to repair their outdoor clothing and gear because it has great memories– it’s been to some amazing places and had some great adventures together.  What’s your story?
Tell us your gear story –  why is repairing instead of replacing so important to you?
Feel free to add a photo so we can see you with your gear in action!

Rugged Thread fills a void that most people (at least every outdoor enthusiast) have. No one wants to spend hard-earned $$$ replacing a piece of gear that can be easily fix by someone with the know how. Not to mention that I personally want to keep using nice worn-in clothing or equipment. Kim first fixed the straps on my ski bag and reinforced the stitching better than original. I was in Florida and we did it all smoothly by mail. Next, 2 bicycle water pack zippers (1 repaired, 1 replaced) and my favorite pair of outer MTB shorts. First rate repair and at a fraction of the cost of replacement. Her repair quotes are spot on without any surprises. Completion dates are kept as promised. Without a doubt I will be an ongoing customer as I hope to keep playing outdoors for many more years. Save money, waste less, enjoy more.
I called Kim about a Tent Zipper repair. My Big Agnes Parkview 2 tent zippers have not worked the same since a wind storm in Red Rocks got super fine grit in them. Once we got talking on the phone and I understood better all that she can do I realized I have all kinds of things I would like repaired. I brought over my Patagonia puffy with a zipper that was causing me problems, along with the tent. Kim fixed the puffy on the spot. Zipper works great now. She told me she would have the tent done by that Friday. I got a text letting me know it was done on Friday, and picked it up. The prices for both fixes were very reasonable. I am very happy with the work Kim has done for me and will be back soon.I love my gear, we have been places, and done things. I would much rather have my old gear repaired than new gear. I’m so happy to have discovered RuggedThread!
————-

We’ve worked with Rugged Threads for several years now. Professional work at a reasonable price – highly recommended. Reduce, reuse, REPAIR, recycle!

————-

Now there is a service in Bend for sailboat owners when they need their sail repaired, sail covers made or repaired. Had a sail cover repaired for the main sail and one made for the head sail and they turned out beautiful! Kim is very professional and skilled in her craft with very little turn around time.
————–
Kim – thanks so much for working on my down jacket and pants. A lot of great memories with that jacket and I am looking forward to many more now that you made it like brand new.
A note to all…I highly recommend Rugged Thread for all types of repairs. Great skill, great service, can fix anything, all at a great price.
Happy trails….Jim

2 thoughts on “Reviews

  1. My dad is hiking the PCT and his tent zipper broke. Even though it was a holiday long weekend, Kim quickly fixed the zipper for him. The quality is amazing and the price is more than reasonable. He has asked me to post rave review, PCT Hiker approved! Thanks for your great work Kim.

    • Hi Jenna, thank you for your review! It is great to meet your father as a Pacific Crest Trail hiker, he has so many great stories to share and he spoke highly of you. It’s fun to repair stuff for PCT hikers, I get to meet new and interesting people, live a little vicariously and participate in a great adventure. Thank you!

Leave a Reply

Your email address will not be published. Required fields are marked *